Teawei & Fixmart
Uncover Your Perfect Solution, Explore Our Pre-Made Software
Teawei Digital Scale
is a state-of-the-art digital scale for plantation field operations which comes with a platform and hanging models. It was specifically designed for the plantation industry aiming to connect the field and the plantation back-end system at the field level on a real-time basis so that field operations can be monitored and tracked centrally. The scale is connected to a mobile application to make sure that the data is stored offline and communicated to the back-end system securely depending on the data signal availability. The overall solution is user-friendly and multilingual so that it can operate by even an unskilled staff of your organization.
Fixmart is a Complaint Management System which is a digitized platform to manage the process of handling, managing, responding to, and reporting customer grievances. Fixmart was initially implemented in the Western Provincial Council as an internal Complaint Management System. As an example, if there is a need to repair a floor, elevator anywhere else, the client/ user can leave a complaint through the Fixmart App. Then the complaint will be shown to a person who is at the supervisor level. After that, the supervisor-level person will assign the task or the complaint to a technician through the app. Then the technician will get a notification that he has assigned to a task. Then he will fix the task and upload a photo of fixed issue. Once technician took the user’s (who made the complaint) digital signature of confirmation and submitted, then the task status will be set as completed. This process will save the time and the paper works. Our team Melstasoft has been given the streamline approach and constant monitoring to ensure faster resolutions.
