Client Overview

Continental Insurance Lanka Ltd, established in 2010, a fully owned subsidiary of the prestigious DCSL Group, is a dynamic player in the insurance industry who is committed to providing world class levels of service in its journey to become the No. 1 insurance provider in Sri Lanka. 

Headed by an experienced team of professionals, some of whom are directly responsible for revolutionizing the insurance industry in Sri Lanka, Continental operates with the single minded goal of providing clients with cutting edge insurance products & solutions that can be tailor-made for their individual requirements. With a strong asset base of Rs. 500 Million at its disposal at any given time, Continental is the personification of financial strength and stability; and offers unmatched professionalism, high levels of service excellence. The Continental Insurance Product Portfolio currently includes Motor, Fire, General Accident and Marine Insurance coverage with more products being developed by Continental for introduction in the near future

Previous Context

From the inception CIL has is using Bellvantage general insurance software package which gave them opportunity to start the operations with the system. There was no any data migration to be performed and few underwriters were available during the start-up of the organization. 

Challenges

The biggest challenge to face by Bellvantage was the limited implementation duration gave by the company. The requirement was to start the business operations within one month and system should be ready, up and running to issue policies for Motor including comprehensive, third-party and fleet together with fire insurance policies.

Applied Strategies

Due to the urgent system implementation requirement, Bellvantage decided to go with phase approach where users can start using the system with less but with key functionalities. Since company is also in the start-up time period much of the complex requirements was also not available. Gradually all the functionalties was implemented within one year period of time.

End Result

CIL was able to start the system within just one month of time and able to issue both motor and fire class of products along with the claims, receipting and commission payments. Within one year of time CIL was able to use all the features along with the all classes of insurance products through the system. In 2012 CIL went with Oracle Finance as their GL and accounting package where Bellvatange manage to integrate the system with it.